Lastmonth，MrandMrsWaltermovedtoasmalltownbecausetheybothretiredfromworkandwantedtoliveapeacefullife．Afterbeingthereforashorttime，MrsWalter（75）tohernext-doorneighbour．Shewashopingtheneighbourwouldre

Question

Last month，Mr and Mrs Walter moved to a small town because they both retired from work and wanted to live a peaceful life．After being there for a short time，Mrs Walter（75）___to her next-door neighbour．She was hoping the neighbour would repeat her dissatisfaction to the store owner．
The next day the newcomer went to the store．（76）___greeted her with a big smile．He told her how happy he was to see her again，and said he hoped she liked their town．He also offered himself as a resource to Mrs Walter and her husband as they got settled．Then he took care of her order（77）___．
Mrs Walter was very surprised．When she got home，she reported the big （78）___to her neighbour．“I suppose you told him how poor I thought the service was，”she guessed．
“Well，no，”the neighbour said，“（79）___-and I hope you don’t mind-I told him you were amazed at the way he had built up this small town store，and that you thought it was one of the best-run stores you’d ever seen．”
Mrs Walter’s neighbour（80）___that people want to be respected．Actually，most people will do nearly anything for you if you treat them respectfully．That means making it clear to them that their feelings are important，and their opinions are precious．

75．A．explained    B．apologized  C．listened   D．complained
76．A．Mr Walter    B．Mrs Walter  C．The owner  D．The neighbour
77．A．quickly      B．sadly       C．angrily    D．easily
78．A．success      B．change      C．decision   D．idea
79．A．For example  B．At least    C．In fact    D．After all
80．A．understood   B．forgot      C．pretended  D．denied．

Answer 1

DCABCA
75．D 根据关键词repeat her dissatisfaction可知Walter女士对store owner是不满的，因此是她向邻居抱怨．应为complain to sb，向某人抱怨．答案为D．
76．C 根据整段的意思，应该是Walter女士和邻居去店里后，商店老板开心地打招呼，热情周到地招待他们，因此答案为C．
77．A 全段都是说老板的态度很好，因此本句表达的意思是“很快地给她下单”，答案为A．
78．B 由前面的情节可知，一开始，Walter女士是不满的，可见老板态度不好，而后服务周到，可知她对这样的“转变”很惊讶，故答案为change．
79．C 此处是邻居告诉Walter女士“真相”，因此可推知为In fact，作为状语，表示“事实上”．
80．A 本句表达的是Walter女士的邻居之所以这么做的原因，是因为他明白这样的道理，因此此处为understood．