英语翻译1、canyoutellmeaboutatimewhenyouwent"aboveandbeyond"theguestsexpectation?"aboveandbeyond"中间的and我不确定是不是,原稿件看不清,这是一面试官的提问2、Doyouconsideryourselfa"professional"inthe

Question

英语翻译
1、can you tell me about a time when you went "above and beyond" the guests expectation?
"above and beyond"中间的and我不确定是不是,原稿件看不清,这是一面试官的提问
2、Do you consider yourself a "professional"in the "caf ring business","hospitality business",if the answer is yes,please
explain why?is it because of your experience in the field?or
because of your academic background?
"caf ring business"中的caf ring原文也看不清,只能模糊的看清这几个字母,请见谅
请将两个问题翻译，都有不清的单词请见谅，

Answer 1

1你可以告诉我你何时何地曾经有“超越客户期待”的表现吗?
2你认为你自己在“caf ring business”和"hospitality business“方面是否够专业?如果是,请解释为什么?是因为你在这个领域有经验?还是你的专业背景?
我也不太理解你得那两个business的意思.大概是友好服务一类的?你应聘的是客户服务类吧：）