英语翻译Tomeettheneedsofcustomers,firmsmustgivetheirfrontlineworkers(officeclerks,front-deskpeopleathotels,salespeople,ect.)freedomtorespondquicklytocustomerrequests.Thisiscalledempowerment.Manybusinessesmustreorganize

Question

英语翻译
To meet the needs of customers,firms must give their frontline workers (office clerks,front-desk people at hotels,salespeople,ect.) freedom to respond quickly to customer requests.This is called empowerment.Many businesses must reorganize to make their frontline people more effective than they are now.Many firms have formed cross-functional teams to allow people from various departments to work together.These teams have learned to work without close supervision; thus they are often called self-managed cross-functional teams.Companies that have formed self-managed teams will expect a lot more from their lower-level workers than they did in the past.Because they will have less management oversight,such workers will need more education.Furthermore,lower-level employees will need to receive higher pay and be treated more as partners in the firm.Increasingly,managers’ jobs will be to train,support,coach,and motivate lower-level employees.As many companies have discovered,it sometimes takes years to restructure an organization so that managers are willing to give up some of their authority and employees are willing to assume more responsibility.
In their rush to give customers what they want and need,managers must be careful that they cause minimal damage to the natural environment.Business and government leaders throughout the coming years will be discussing the issues such as the potential benefits and hazards of nuclear power,recycling,the management of forests,the ethical treatment of animals,and the protection of the air we breathe and water we drink.Environmentalism must not be a social cause of a few; it must be a major focus of everyone,and it’s becoming increasingly so.

Answer 1

我来答～虽然你给的分数不多,
满足客户需求,关键在于公司应当使一线员工（办公室职员、宾馆前台、销售员等等）有足够的自由来快速应对客户的要求.这被称之为授权.许多团队应当重新组建,从而使一线人员更加高效.许多公司成立了多功能小组,使来自不同部门的人们共同工作.这些团队学会了在没有严密监管的情况下工作,因此他们通常被称为自治多功能小组.成立这样小组的公司往往可以看到基层员工比以往更好的表现.由于对于他们的监管更少,因此这些员工将需要更多的培训.此外,应当给基层员工支付更多的工资并且更多的将他们当作公司的合作者来对待.进而,管理者的工作是训练、支持、培训和激励手下的员工.正如许多公司发现的那样,有时这个改组管理机构的过程需要几年的时间来推进,以使管理者愿意放弃他们的权威同时使职员愿意承担责任.在急于满足消费者需求的时候,管理者必须谨慎,以最大程度的降低对于自然环境造成的损害.在接下来的若干年里,企业和政府机构领导人将讨论诸如此类问题：核能潜在的利弊、回收再利用、森林资源管理、对待动物的方式、保护我们呼吸的空气和饮用的水源.环境保护论不应当仅仅是一小部分人的社会需求,它应当成为每个人关注的焦点,现在也确实正在朝这个方向进行着.