英语翻译美国哈佛商业杂志发表的一项研究报告指出：“再次光顾的顾客比初次登门的人可能为公司带来25%—85%的利润,而吸引他们再来的因素,首先是服务质量的好坏,其次是产品质量,最后才

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英语翻译
美国哈佛商业杂志发表的一项研究报告指出：“再次光顾的顾客比初次登门的人可能为公司带来25%—85%的利润,而吸引他们再来的因素,首先是服务质量的好坏,其次是产品质量,最后才是价格”.由此可见,随着社会的进一步发展,服务竞争必将取代商品竞争和价格竞争,而成为21世纪企业竞争的一张王牌.

Answer 1

A study published by Harvard business magazine reports :"again flew over the initial customer for the house are likely to bring 25%-85% profit.attracted another factor is the quality of service is good or bad,followed by product quality,and finally price." This shows that with the further development of competitive services will replace the value of competition and price competition.compete as a trump card in the 21st century.