早教吧作业答案频道 -->英语-->
阅读英语短文回答问题Thehousekeepingdepartmentisthebackboneofahotel.Inasense,itispossibletosaythatacleanandattractiveguestroomistheproductthatthehotelsells.Themaindutyofthehousekeepingdepartmentstaffisto
题目详情
阅读英语短文回答问题
The housekeeping department is the backbone of a hotel.In a sense,it is possible to say that a clean and attractive guest room is the product that the hotel sells.
The main duty of the housekeeping department staff is to see to the cleanliness and good order of all rooms in the hotel.The laundry and valet service and many personal services are also parts of their jobs.And they must coordinate the work closely with the front office.
This department as a whole is required to make the guest’s stays comfortable and pleasing.Any reasonable request must be fulfilled.But good service means more than fulfilling requests.Whenever and wherever possible,the staff should offer to do extra things for the guests.What is more,whenever there is an opportunity to “sell”,the staff should take it and suggest that guests use the hotel services as much as possible.They should make sure that they are really selling what the guest wants to buy.
It should be noted that the most important characteristic in the housekeeping department,and indeed throughout the hotel world,is the willingness to serve and please the guests.The housekeeping staff,such as chamber maids,housemen,linen-room attendants,supervisors and housekeepers,can do a great deal to assure a high business repeat and occupancy rate,not only through the efficiency in their jobs but also through their heartfelt warmth in serving the guests.
1.What’s the meaning of the “backbone” here?
2.What’s the duty of the housekeeping department?
3.What’s the aim of the department?
4.What are the important characteristics in the housekeeping department?
5.How can the staff assure a high business repeat?
The housekeeping department is the backbone of a hotel.In a sense,it is possible to say that a clean and attractive guest room is the product that the hotel sells.
The main duty of the housekeeping department staff is to see to the cleanliness and good order of all rooms in the hotel.The laundry and valet service and many personal services are also parts of their jobs.And they must coordinate the work closely with the front office.
This department as a whole is required to make the guest’s stays comfortable and pleasing.Any reasonable request must be fulfilled.But good service means more than fulfilling requests.Whenever and wherever possible,the staff should offer to do extra things for the guests.What is more,whenever there is an opportunity to “sell”,the staff should take it and suggest that guests use the hotel services as much as possible.They should make sure that they are really selling what the guest wants to buy.
It should be noted that the most important characteristic in the housekeeping department,and indeed throughout the hotel world,is the willingness to serve and please the guests.The housekeeping staff,such as chamber maids,housemen,linen-room attendants,supervisors and housekeepers,can do a great deal to assure a high business repeat and occupancy rate,not only through the efficiency in their jobs but also through their heartfelt warmth in serving the guests.
1.What’s the meaning of the “backbone” here?
2.What’s the duty of the housekeeping department?
3.What’s the aim of the department?
4.What are the important characteristics in the housekeeping department?
5.How can the staff assure a high business repeat?
▼优质解答
答案和解析
1.It means the most important part.
2.To see to the cleanliness and good order of all rooms in the hotel.
3.To make the guest’s stays comfortable and pleasing.
4.The willingness to serve and please the guests.
5.Not only through the efficiency in their jobs but also through their heartfelt warmth in serving the guests.
2.To see to the cleanliness and good order of all rooms in the hotel.
3.To make the guest’s stays comfortable and pleasing.
4.The willingness to serve and please the guests.
5.Not only through the efficiency in their jobs but also through their heartfelt warmth in serving the guests.
看了 阅读英语短文回答问题Theh...的网友还看了以下:
质量为m,带电量为+q微粒在O点以初速度v与水平方向成a角射出若加上大小一定,方向水平向左的匀强电 2020-04-26 …
第二次 makefile 提示 make:`myapp' is up to date,myapp 2020-05-16 …
What do you like?( ⊙ o ⊙ 是用英文回答。你们如果用英文回答3个以上喜欢的东 2020-05-16 …
∵EM是⊙O的切线,怎么推出EB•EC=EM2①?,看题后回答.(2005•温州)如图,已知四边形 2020-05-21 …
小明,小张两人在400米环形跑道上,都从O点同时向相反的方向跑去,小明每分钟跑200米,小张每分钟 2020-06-03 …
伤仲永中的仲永与凿壁借光中的匡衡比较用原文回答A从天赋上看仲永:匡衡:B从求学的过程来看仲永:匡衡 2020-07-14 …
读图,回答下列各题。1.据各自然带在左图中的位置,能得出的正确结论是()A.O→a距离海洋越来越近 2020-07-15 …
如果直线OA平行直线O'A',直线OB平行直线O'B',那么角AOB和角A'O'B'可能互补吗?为 2020-07-24 …
读图3和图4,回答18~19题。小题1:据各自然带在图3中的位置,能得出的正确结论是()A.O→a距 2020-11-10 …
三所学校分别记作A,B,C,体育场记作O,它是△ABC的三条角平分线的交点.且O,A,B,C每两地之 2020-11-27 …