早教吧作业答案频道 -->英语-->
阅读英语短文回答问题Thehousekeepingdepartmentisthebackboneofahotel.Inasense,itispossibletosaythatacleanandattractiveguestroomistheproductthatthehotelsells.Themaindutyofthehousekeepingdepartmentstaffisto
题目详情
阅读英语短文回答问题
The housekeeping department is the backbone of a hotel.In a sense,it is possible to say that a clean and attractive guest room is the product that the hotel sells.
The main duty of the housekeeping department staff is to see to the cleanliness and good order of all rooms in the hotel.The laundry and valet service and many personal services are also parts of their jobs.And they must coordinate the work closely with the front office.
This department as a whole is required to make the guest’s stays comfortable and pleasing.Any reasonable request must be fulfilled.But good service means more than fulfilling requests.Whenever and wherever possible,the staff should offer to do extra things for the guests.What is more,whenever there is an opportunity to “sell”,the staff should take it and suggest that guests use the hotel services as much as possible.They should make sure that they are really selling what the guest wants to buy.
It should be noted that the most important characteristic in the housekeeping department,and indeed throughout the hotel world,is the willingness to serve and please the guests.The housekeeping staff,such as chamber maids,housemen,linen-room attendants,supervisors and housekeepers,can do a great deal to assure a high business repeat and occupancy rate,not only through the efficiency in their jobs but also through their heartfelt warmth in serving the guests.
1.What’s the meaning of the “backbone” here?
2.What’s the duty of the housekeeping department?
3.What’s the aim of the department?
4.What are the important characteristics in the housekeeping department?
5.How can the staff assure a high business repeat?
The housekeeping department is the backbone of a hotel.In a sense,it is possible to say that a clean and attractive guest room is the product that the hotel sells.
The main duty of the housekeeping department staff is to see to the cleanliness and good order of all rooms in the hotel.The laundry and valet service and many personal services are also parts of their jobs.And they must coordinate the work closely with the front office.
This department as a whole is required to make the guest’s stays comfortable and pleasing.Any reasonable request must be fulfilled.But good service means more than fulfilling requests.Whenever and wherever possible,the staff should offer to do extra things for the guests.What is more,whenever there is an opportunity to “sell”,the staff should take it and suggest that guests use the hotel services as much as possible.They should make sure that they are really selling what the guest wants to buy.
It should be noted that the most important characteristic in the housekeeping department,and indeed throughout the hotel world,is the willingness to serve and please the guests.The housekeeping staff,such as chamber maids,housemen,linen-room attendants,supervisors and housekeepers,can do a great deal to assure a high business repeat and occupancy rate,not only through the efficiency in their jobs but also through their heartfelt warmth in serving the guests.
1.What’s the meaning of the “backbone” here?
2.What’s the duty of the housekeeping department?
3.What’s the aim of the department?
4.What are the important characteristics in the housekeeping department?
5.How can the staff assure a high business repeat?
▼优质解答
答案和解析
1.It means the most important part.
2.To see to the cleanliness and good order of all rooms in the hotel.
3.To make the guest’s stays comfortable and pleasing.
4.The willingness to serve and please the guests.
5.Not only through the efficiency in their jobs but also through their heartfelt warmth in serving the guests.
2.To see to the cleanliness and good order of all rooms in the hotel.
3.To make the guest’s stays comfortable and pleasing.
4.The willingness to serve and please the guests.
5.Not only through the efficiency in their jobs but also through their heartfelt warmth in serving the guests.
看了 阅读英语短文回答问题Theh...的网友还看了以下:
在△ABC中,AB=AC=a,BC=b,∠A=36°,记m=a+ba−b,n=(a+b)2ab,p 2020-05-13 …
X服从二项分布(或其他分布),X^2服从什么?若X服从二项分布B(k;n,p),那么Y=1-2X就 2020-05-15 …
高二向量运算1)已知两个非零向量e1,e2不共线,如果向量AB=e1+e2,AC=2e1+8e2, 2020-07-22 …
我们把分数分子是1,分母是正整数的分数叫做分数单位.任何一个单位分数1/n=1/p+1/q(n,p 2020-07-30 …
反证法:已知m,n,p都是正整数,求证:在三个数a=m/(n+p),b=n/(p+m),c=p/( 2020-08-01 …
完全平方公式(1)如果把完全平方公式中的字母“a”换成“m+n”,公式中的“b”换成“p”,那么( 2020-08-03 …
X、Y分别服从参数为(n,p)(m,p)的二项分布,通过计算求出X+Y的分布我用的方法Z=X+YP( 2020-10-31 …
有n个站点,每个站点发生某个事件的概率是p,那么发生事件总数为i的概率是b(i;n,p),b(i;n 2020-11-22 …
有一台现价值为N元的机器,如果不加修理可以使用n次,经修理后,可以使用m次(m大于n).如果修理费是 2020-12-31 …
在资金时间价值计算时,i和n给定,下列等式中正确的有().A.(F/A,i,n)=[(P/F,i,n 2021-01-14 …