谁能帮我翻译一下这是什么意思Noproblem;however,wewillhavetowaituntilAmazonrespondstothecasesinceyouopenedaclaimaswell.Wecannotissueapartialrefundwhiletheclaimispending.

Question

谁能帮我翻译一下这是什么意思
No problem; however, we will have to wait until Amazon responds to the case since you opened a claim as well. We cannot issue a partial refund while the claim is pending.

Answer 1

没问题,但是,从你发表声明开始,我们不得不等到亚马逊回复这个事件.在声明仍悬而未决时我们无法主张单方赔偿.