英语翻译由于很多都是缩写阿,口语化的书写,所以不能用翻译软件.请各位英语擅长的朋友帮忙翻译一下.语境是买家投诉没有收到货物后,卖价给予的回复.wellihonestlycannotbeleivenowthatyoustill

Question

英语翻译
由于很多都是缩写阿,口语化的书写,所以不能用翻译软件.
请各位英语擅长的朋友帮忙翻译一下.
语境是买家投诉没有收到货物后,卖价给予的回复.
well i honestly cannot beleive now that you still havent received this item as you say it is ridiculously late im getn postage receipt as we speak and will inform you of outsome so many apologies i will sort this matter i have only ever had 1 parcel that didnt ever arrive i can offer u full refund if thats the case but seeing as i hadnt had any correspondance for two weeks i thought u must of received it im dealing with it now.thankyou

Answer 1

坦白说,我实在无法相信你至今还未收到这件物品,正如你所说这是很离谱的迟到.正如我们所说的,我会拿到货物的单据,然后告知你结果.我至上万分的歉意.我会处理这件事情.从以前到现在,我们只有过一件包裹是没有送达收信人手上的.如果又是这种情况的话,我会全数退款.但是基于我这两个星期内没有收到任何信件,我想你一定是收到了.我正在处理这事.