Itisoftensaidthatpolitenesscostsnothing.Infact，1hearingthephrase“thankyou”or“welldone”meansthesametoemployeesasamodestpay2，researcherssay.Praiseandencouragementalso3employeesmorelikelyt

题目详情

It is often said that politeness costs nothing. In fact，__1__ hearing the phrase “thank you” or “well done” means the same to employees as a modest pay __2__， researchers say.

Praise and encouragement also __3__ employees more likely to work hard and stay in their jobs saving on the cost of finding __4__.

A third of 1 000 workers __5__ said they did not get thanked at all when they did well，and a(n) __6__ third said they were not thanked enough.

In both __7__， the employees said they felt __8__， meaning they were less likely to be __9__ to their jobs and were more likely to look for employment elsewhere.

According to the survey praising employees has the same __10__ as a 1 percent pay rise and works out much __11__ for bosses.

Three out of four employees said that regular __12__ by their bosses was important to them __13__ only a quarter said they were actually given as much praise __14__ they felt they needed. Those doing manual(体力的)jobs were less likely to be given any __15__ for doing well.

Scottish employees felt __16__ undervalued eight out of ten saying they would like more praise. However workers in the northeast are less __17__ by being buttered up by the boss as only 69 percent said they felt the __18__ to be told “well done” regularly.

The research found that words of praise did more than __19__ a pleasant place to work—they could __20__ increase profits.

1．A.properly　　　　B．consequently C．insistently D．frequently

2．A.rise B．ride C．surprise D．incident

3．A.forces B．catches C．makes D．contributes

4．A.possibilities B．replacements C．responsibilities D．disadvantages

5．A.surveyed B．reported C．employed D．inspired

6．A.adequate B．total C．special D．further

7．A.surveys B．cases C．parts D．points

8．A.privileged B．favored C．undervalued D．evaluated

9．A.caught B．attached C．involved D．devoted

10．A.motivation B．advantage C．development D．feeling

11．A.less convenient B．more likely C．cheaper D．more expensive