假定你是李华，最近你在某家英文购物网站上购买了一本喜欢的书---《英国传统文化》（BritishTraditionalCulture）．收到之后发现一些问题．请你给该网站写一封投诉信，包括以下内容：1．写

Question

假定你是李华，最近你在某家英文购物网站上购买了一本喜欢的书---《英国传统文化》（British Traditional Culture）．收到之后发现一些问题．请你给该网站写一封投诉信，包括以下内容：
1．写信目的．
2．投诉内容：两周才到货（正常情况下一周即可）；书的封面稍有破损；书的内容中，关于餐桌礼仪部分，缺少页码P87-P94．
3．希望换新书或全额退款（full refund），建议对方重视售后服务．
注意：词数100左右；可适当增加细节，以使行文连贯．
Dear Sir or Madam，
My name is Li Hua．                                                      
Yours，Li Hua．

Answer 1

Dear Sir or Madam，
    My name is Li Hua，I'm writing to complain about a copy of book named British Traditional Culture I purchased from your webset．【高分句型一】（写信目的）But there was a week delay in delivering the book，which had been expected to arrive last Friday．After unpacking，I was surprise to find the back cover broken．Actually what made me annoyed was that its content was not complete at all．【高分句型二】The part about table manners from pae 87 to 94 was missing．（投诉内容）
     For the above reasons，I strongly demand either a new one be posted to me immediately or I be given a full refund．By the way，you are expected to pay more attention to your post sale service．（希望换新书或全额退款，建议对方重视售后服务．）
     Thanks for your consideration and  I'm looking forward to your reply．（表示感谢）
                                                                                                     Yours，
                                                                                                 Li Hua