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书面表达。假设你叫LiYuan刚收到两周前在网上订购的一件英国商品发现质量有问题。请用英语写一封120-150词的投诉信,包括以下要点:●商品名称、订购时间及价格;

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书面表达。
     假设你叫Li Yuan 刚收到两周前在网上订购的一件英国商品 发现质量有问题。
请用英语写一封12 0-150 词的投诉信,包括以下要点:
     ●商品名称、订购时间及价格;
     ●何时发现何种质量问题;
     ●你所希望的解决方式;
     ●改进产品或服务质量的建议。
     注意:信的开头和结尾已经给出 不计入总词数。
Manager
Customer Service Department
Dear Sir or Madam
______________________________________________________________________
______________________________________________________________________
                                                                                             Sincerely yours         
                                                                                               Li Yuan
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答案和解析
One possible version:ManagerCustomer Service DepartmentDear Sir or Madam      Two weeks ago I placed an order on the Internet for a copy of TheFuture Is Digital which is priced at $ 60. This morning I received apackage from your company and as I eagerly unpacked it to mysurprise I found the back cover of the book missing. Although itwouldn't affect my reading much I do wish to have a perfect copy.    Could you please send me another copy as soon as possible? If youlike I could post the copy in my hands loack to you-at your expense ofcourse.     This incident shows there's still room for improvement concerningyour customer service. I do hope you can look into this matter and findout what it is that caused the damage.     I'm looking forward to your earlier reply.                                                        Sincerely yours                                                                            Li Yuan