英语翻译全面质量管理(TotalQualityManagement,简称TQM)是企业管理的重要内容,但很多企业在运用时流于形式.TQM是一项系统工程,不仅需要强烈的"问题"、"改善"意识,更需要的是要"改革"、"实践"、"

Question

英语翻译
全面质量管理(Total Quality Management,简称TQM)是企业管理的重要内容,但很多企业在运用时流于形式.TQM是一项系统工程,不仅需要强烈的"问题"、"改善"意识,更需要的是要"改革"、"实践"、"应用".随着新经济时代的到来,企业管理对其高效性、竞争力将有更高的要求,而TQM作为企业管理的重要内容,越来越成为管理界的共识,越来越发挥出重要的作用.本论文研究了美国总统轮船公司(Amrican President LinesCo.,Ltd.简称APL)南京分公司全面质量管理的情况,从理论和实践的结合上深入研究了TQM及其应用.论文首先介绍了APL高效、合理的质量管理体系和公司组织结构,它为实施TQM是供了有效的组织保证.多年实践证明,TQM在APL和顾客中取得了双赢绩效.论文进一步研究了TQM中的质量改进(Quality Improvement,简称QI)小组的组织形式、组织原则、小组成员、具体任务以及工作阶段和步骤,这是一种合乎逻辑的、极其有效的工作程序,说明实施TQM有规律可循.最后根据QI七个工作步骤,对QI工作过程进行了深入的分析,说明QI是实施TQM,改进、提高工作质量的一个非常重要的环节,不但清晰地找出了TQM过程中的问题,而且分析了产生问题的各种原因,明确提出了解决问题的措施及实施方案,改进了原有的工作流程.通过总结,将改进了的工作流程进行全面推广.QI的工作步骤和实践为TQM提供了简明、清晰的实施技术和管理模式,使TQM具有了普遍性意义.

Answer 1

TQM (Total Quality Management, listed TQM) is an important enterprise management, But many enterprises in the use mere formality. TQM is a systematic project, we not only need a strong sense of "problem", "improvement" awareness, it is all the more necessary to "reform" and "practice" and "application." With the new economic era, the arrival of its enterprise management efficiency, competitiveness would have higher requirements, and enterprise management TQM as an important content management sector has increasingly become the consensus will play an increasingly critical role. This paper studies the APL (Amrican Presid ent LinesCo. , Ltd.. listed APL) Nanjing branch of total quality management. from the theory and practice of combining in-depth study and application of TQM. Papers first introduced the APL efficient, reasonable quality management system and organizational structure, It is for the implementation of TQM for effective organizational guarantee. Years of practice has proved that TQM in APL and customers achieved a win-win achievement. Papers TQM further study of the Quality Improvement (Qua - lity Improvement, or QI), the organizational form of group, the principles of organization, and team members, specific tasks and work stages and steps, this is a logical and extremely effective working procedures, Note the implementation of TQM the law. Finally QI seven steps QI work on the process of in-depth analysis on the implementation of TQM QI, improvements, improving the quality of work of a very important issue, not only to identify a clear course of TQM, and analysis of the problem, for various reasons, and clearly put forward the measures to solve the problem and the implementation of programs, Improvement of the original work flow. by summing up, will improve the work flow for a full-scale implementation. QI work and practical steps for TQM provides a concise, clear the implementation of the technical and management model so that TQM is a universal significance