SO9001质量管理体系的八项原则英文版1、以顾客为关注焦点：组织依存于其顾客。因此组织应理解顾客当前和未来的需求，满足顾客并争取超越顾客期望。2、领导作用：领导者确立本组织统

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SO9001质量管理体系的八项原则 英文版
1、以顾客为关注焦点：组织依存于其顾客。因此组织应理解顾客当前和未来的需求，满足顾客并争取超越顾客期望。
2、领导作用：领导者确立本组织统一的宗旨和方向。他们应该创造并保持使员工能充分参与实现组织目标的内部环境。
3、全员参与：各级人员是组织之本，只有他们的充分参与，才能使他们的才干为组织获益。
4、过程方法：将相关的活动和资源作为过程进行管理，可以更高效地得到期望的结果。
5、管理的系统方法：识别、理解和管理作为体系的相互关联的过程，有助于组织实现其目标的效率和有效性。
6、持续改进：组织总体业绩的持续改进应是组织的一个永恒的目标。
7、基于事实的决策方法：有效决策是建立在数据和信息分析基础上。
8、互利的供方关系：组织与其供方是相互依存的，互利的关系可增强双方创造价值的能力。
这八项质量管理原则形成了ISO 9000族质量管理体系标准的基础

Answer 1

1, customer focus: organizations depend on their customers. Therefore, the organization should understand current and future customer needs, meet customer and strive to exceed customer expectations.
2, leadership: leaders establish unity of purpose and direction of the organization. They should create and maintain the staff can fully involved in achieving the organization's objectives of internal environment.
3, full participation: personnel at all levels is to organize this, only their full participation, to make their abilities to be used for the organization's benefit.
Methods: 4, activities and related resources are managed as a process, can be more efficient to get the desired results.
Method 5, management: identifying, understanding and managing interrelated processes as system, efficiency and effectiveness will help the organization achieve its goals.
6: continuous improvement, continuous improvement of the organization's overall performance should be a permanent objective of the organization.
7, factual approach to decision making: effective decisions are based on data and information analysis based on.
8, mutually beneficial supplier relationships: an organization and its suppliers are interdependent, mutually beneficial relationship can enhance the ability to create value for both parties.
The eight quality management principles form the basis for the ISO 9000 quality management system standard