英语翻译在国外网站上买的东西,一个月了迟迟没收到,于是发了一封邮件,他们是这样回信的：>Thankyouforyoure-mail,Iamsorrytohearthatyouhavenot>receivedyourorder,unfortunatelyasitwasbelowourcutoff

Question

英语翻译
在国外网站上买的东西,一个月了迟迟没收到,于是发了一封邮件,他们是这样回信的：
> Thank you for your e-mail,I am sorry to hear that you have not
> received your order,unfortunately as it was below our cut off value
> it does not have a tracking number.I can confirm that we despatched
> your order on the 22nd September 2014 to the following address:
> Assuming the above delivery address is correct,unfortunately it may
> be likely that your order has been held up in the postal system.
> Please can you contact me again should your order not arrive within
> the next four weeks and I will arrange to re-send it via signed for
> airmail.
昨天又发了一封信,然后收到他们的回信：
Thank you for your e-mail,unfortunately we are receiving a number of
reports of delayed mail,some orders are currently taking an average
of 5 to 6 weeks to arrive,I feel if we were to re-send your order at
this time it will only be subjected to the same delays.We never
expect our customers to pay for anything they don't receive but we do
ask that you allow a reasonable amount of time for your order to
arrive,please can you contact me again if it hasn't arrived by 5th
November 2014 and I will arrange to re-send it via International
Signed for Airmail or refund your card (whichever you prefer).
It is very likely your order is just around the corner and will be
with you very soon.
不要说大概意思,要逐句翻译.

Answer 1

> Thank you for your e-mail, I am sorry to hear that you have not
> received your order, unfortunately as it was below our cut off value
> it does not have a tracking number. I can confirm that we despatched
> your order on the 22nd September 2014 to the following address:
感谢您的邮件,很遗憾听到您没有收到您的商品,不幸的是其在减价值以下,因此没有包裹号可供查询.我们只能确认2014年9月22号寄出了您的货到如下地址： XXXXX
> Assuming the above delivery address is correct, unfortunately it may
> be likely that your order has been held up in the postal system.
> Please can you contact me again should your order not arrive within
> the next four weeks and I will arrange to re-send it via signed for
> airmail.
我们设想如果上述地址正确,那您的邮包很可能是被邮递系统耽搁了.如果您的包裹在接下来4周内还没有收到,请再次联系我,到时候我会安排重发一个挂号航空邮包给您.
昨天又发了一封信,然后收到他们的回信：
Thank you for your e-mail, unfortunately we are receiving a number of
reports of delayed mail, some orders are currently taking an average
of 5 to 6 weeks to arrive, I feel if we were to re-send your order at
this time it will only be subjected to the same delays. We never
expect our customers to pay for anything they don't receive but we do
ask that you allow a reasonable amount of time for your order to
arrive, please can you contact me again if it hasn't arrived by 5th
November 2014 and I will arrange to re-send it via International
Signed for Airmail or refund your card (whichever you prefer).
感谢您的来信,遗憾的是我们收到了一系列关于邮件延误的报告,有些单当前要耗费5-6周时间才能寄到,我觉得如果我们如果当时重发邮件给您的话,也只会一样被耽搁.我们从不期待我们的客户为没收到的东西付款,但是我们真诚希望您能再等上一段合理的时间,如果您的货2014年11月5日前还没收到,请您到时候再联系我,我会重新安排发挂号件给您,或者退款给您,您可以任选.
It is very likely your order is just around the corner and will be
with you very soon.
很可能您的邮包当前已经在邮局的某个角落,很快您就能收到了.