海淘请款没有发下来，客服回复如下，麻烦翻译一下大概什么意思？谢谢！Hithere,Thanksforyourmessage.IamreallysorrybuttheredoesappeartohavebeenanissuewiththispayoutrequestbutIwouldnotbebestplaced

Question

海淘请款没有发下来，客服回复如下，麻烦翻译一下大概什么意思？谢谢！
Hi there,
Thanks for your message.
I am really sorry but there does appear to have been an issue with this payout request but I would not be best placed to help you here.
I have however passed this on to our Payments team so please can you kindly allow them some time to look in to this?
Hi there,
Thanks for your message.
I can see that you have sent in more than one support ticket in relation to this issue and I have now just been able to reply to the other of these for you. Please can I ask if you are kindly able to refer there for your answer?
This just helps to prevent any confusion or repetition that might otherwise occur here.

Answer 1

你好，
谢谢你的留言。
我真的很抱歉，但似乎有一个问题，但我的回复对你的帮助不会是最好的。
我已经把这一点传给我们的付款团队，请允许他们花点时间看一下？
就这样吧，
谢谢你的留言。
我可以看到，你已经发送了超过一个传票，在这个问题上，我现在已经能够回答你。我可以问你是否可以在那里找到答案？
这有助于防止任何混乱或重复，否则可能发生混乱。