(d) Suggest a set of SIX performance measures which the directors of SSH could use in orde
(d) Suggest a set of SIX performance measures which the directors of SSH could use in order to assess the
quality of service provided to its clients. (3 marks)
(d) The following performance measures which could be used to assess the quality of service provided to its clients:
– The reliability of staff in keeping to scheduled appointment times with clients
– The responsiveness of staff to client enquiries or requests for assistance
– The quality of communications between SSH and its clients
– The competence of its staff in providing training to its clients
– The access times to staff upon the request of clients
– The availability of staff to meet emergency needs of clients
– The security of the data of its client base.
Notes: (i) Only six performance measures were required
(ii) Other relevant performance measures would be acceptable.
Match the correct definition in the right-hand co 英语 2020-05-14 …
Harry doesn’t like wine. He says that he never___ 英语 2020-05-14 …
I want to use the same tools____used in your fami 英语 2020-05-16 …
15.I want to use the same dictionary _____was use 英语 2020-05-16 …
Use、the、fork.改为否定句.Would、you、like、some、vegetables 英语 2020-05-17 …
(d) Comment on THREE factors other than NPV that t 财会类考试 2020-05-21 …
(d) Suggest a set of SIX performance measures whic 财会类考试 2020-05-21 …
(32)在 SQL 语言的 SELECT 语句中,实现投影操作的是哪一个子句? A)select B 计算机类考试 2020-05-23 …
D It is true that good writers rewrite and rewrite 学历类考试 2020-05-24 …
一年级英语1,thereisachurchnearhishouse.(Use"two')?2,the 英语 2020-10-29 …