Sincetheearlynineties，thetrendinmostbusinesseshasbeentowardon-demand，always-availableproductsandservicesthatsuitthecustomer'sratherthanthecompany's．（）A.benefitB.availabilityC.suitabilityD.

Question

Since the early nineties，the trend in most businesses has been toward on-demand，always-available products and services that suit the customer's ________ rather than the company's．（　　）

A. benefit

B. availability

C. suitability

D. convenience

Answer 1

答案是D．本题考查名词词义辨析．benefit 利益；好处；availability有益；可利用性；suitablity适合；convenience便利；由定语"on-demand，always-available products and services （按需、随时可用的产品和服务）"可知这种趋势是为了顾客的便利，所以答案选择D．