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(c) Explain how Perfect Shopper might re-structure its downstream supply chain to address the problemsidentified in the scenario. (10 marks)
(b) Explain how Perfect Shopper might re-structure its upstream supply chain to address the problems identifiedin the scenario. (10 marks)
(b) Briefly explain the two types of informal communication known as the grapevine and rumour. (6 marks)
(b) Explain what is meant by McGregor’s(i) Theory X; (5 marks)
(d) Explain to the management of Bailey’s why consideration should be given to resolving the problems through:(i) job rotation; (5 marks)
(b) Explain and give examples of assertive behaviour. (7 marks)
(b) Explain the advantages and the disadvantages of:(i) the face to face interview between two people; (6 marks)
(b) Explain Mintzberg’s five organisational components. (10 marks)
(c) To correct the problems at Flavours Fine Foods, explain to Alan Jones:(i) the need for delegation; (3 marks)
(b) Explain in the context of Flavours Fine Foods, what is meant by:(i) responsibility; (4 marks)
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